1. Who we are
Omniasyn is the controller of the personal data collected on this website and platform. You can reach our Data Protection Officer (DPO) at any time at contato@omniasyn.com.
PRIVACY
Privacy Policy
Last updated: October 2026
Omniasyn takes data protection seriously. This policy explains what data we collect, how we use it and what rights you have, in compliance with the GDPR (EU General Data Protection Regulation) and the LGPD (Brazilian General Data Protection Law).
GDPR & LGPD
2. Data we collect
Account data: name, email, phone and company, provided by you when creating an account or filling out forms.
Usage data: pages visited, interactions, and language and region preferences, collected through cookies and similar technologies.
Operational data: conversations and metrics processed by the platform on behalf of your company, under the service agreement.
3. How we use data
To operate and improve the platform, personalize your experience (including language and regional pricing), answer contact requests and comply with legal obligations.
We never sell personal data to third parties.
4. Cookies
We use essential cookies for the site to work and analytics cookies to understand traffic. Through the cookie notice you can accept or decline non-essential cookies at any time.
5. Sharing
We share data only with processors required to deliver the service: Meta (official WhatsApp API), Google (Gemini API) and cloud infrastructure providers — always under data protection agreements.
6. Your rights (GDPR and LGPD)
You can request access, correction, deletion, portability of your data and withdrawal of consent.
You may also lodge a complaint with your country's data protection authority (in the EU, your local supervisory authority; in Brazil, the ANPD).
To exercise any right, write to contato@omniasyn.com. We respond within 15 days.
7. Security
We apply encryption in transit and at rest, automatic backups and continuous monitoring to protect your data against unauthorized access.